When it comes to outsourced cleaning services, is it possible to expect and receive both?
Similar to our article about Cost vs Quality, these two go some what hand in hand.
There needs to be a balance struck between the two unless one is the major priority.
A good cleaning company operates a compliant business, paying staff fair wages in a compliant fashion and is ISO compliant.
If the cost is too low, it's likely that compliance may have been compromised. As a customer you need to ask questions and ask for documentation to support the answers you receive.